Terms and Conditions

Official Company & Brand Information

Ykoramia™ Business Information

Brand

Ykoramia™

Company

Shenzhen Xuanxin Technology Co., Ltd.

Unified Social Credit Code

91440300MAEFDU6234

Legal Representative

Liu Wenjun

Business Address

Room 101, No. 3, East 7th Lane, Kengwei, Xiashuijing, Shuijing Community, Jihua Subdistrict, Longgang District, Shenzhen, China

YKORAMIA™ · TERMS & CONDITIONS

Purchase Terms for the Ykoramia™ Store

These Terms and Conditions apply to purchases made through the Ykoramia™ online store. By placing an order, you agree to these Terms together with our applicable Payment & Security, Shipping, Return & Refund, and Privacy policies.

Order Processing

2–4 Business Days

Busy Periods

Up to 5 Business Days

U.S. Transit

10–15 Business Days

Return Window

30 Calendar Days

01

Product Information

We make reasonable efforts to present product photographs, dimensions, features, descriptions, prices, and availability accurately.

Minor variations may occur due to lighting, screen settings, production tolerances, materials, packaging changes, product updates, or other reasonable differences between images and the physical item.

02

Orders & Payment

By submitting an order, you confirm that the checkout information you provide is accurate and that you are authorized to use the selected payment method.

An order remains subject to successful payment authorization and any reasonable verification required before fulfillment.

03

Order Review & Cancellation

Orders may be reviewed before fulfillment and may be canceled where reasonably necessary because of payment failure, unavailable inventory, material pricing errors, suspected fraud, legal restrictions, or other legitimate operational reasons.

If payment has already been collected for an order that we cancel, the applicable amount will be refunded.

04

Pricing & Availability

Product prices and availability may change as inventory, promotions, product information, and store conditions are updated.

Where a genuine material pricing or product-information error is identified before fulfillment, we may correct the information and, where appropriate, cancel or contact the customer regarding the order.

05

Processing & Shipping

Orders are generally processed within 2–4 business days after payment confirmation, or up to 5 business days during unusually busy periods.

For supported U.S. destinations, standard carrier transit is generally estimated at 10–15 business days after dispatch.

06

Returns

Eligible products may generally be returned within 30 calendar days after confirmed delivery, subject to the conditions and procedures described in our Return & Refund Policy.

Customers should contact support before sending merchandise back so that applicable return instructions can be provided.

07

Damaged, Incorrect or Defective Products

If an order arrives damaged, incomplete, defective, incorrect, or materially different from its description, contact customer support as soon as reasonably possible.

Order information and clear photographs or videos may be requested where relevant to help us review the issue and determine an appropriate resolution.

08

Promotions & Discounts

Promotions, discount codes, or special offers may be subject to additional conditions shown at the time of the promotion.

Unless otherwise stated, promotional eligibility, duration, availability, and applicable products may vary and may be limited.

09

Product Use

Camping and outdoor products should be used according to their intended purpose, product specifications, safety information, care instructions, and any manufacturer guidance supplied with the item.

Customers should consider the environment and conditions in which a product will be used and follow applicable product-specific instructions.

10

Genuine Errors & Corrections

We may correct genuine typographical, pricing, product-detail, availability, or other website errors when identified.

Where an error materially affects an order, we may contact the customer, correct the applicable information, or cancel the order where reasonably necessary.

Purchase Process

From Checkout to Delivery

A purchase moves through several stages. Payment authorization, fulfillment, dispatch, carrier transit, and any applicable after-sales request are separate parts of the order process.

Step 01

Review your products, delivery details, and final checkout total.

Step 02

Submit payment and complete any required authorization.

Step 03

The order is prepared and dispatched after applicable processing.

Step 04

After delivery, applicable returns or product issues follow our after-sales policies.

Consumer Rights

Nothing in these Terms and Conditions is intended to remove, restrict, or exclude consumer rights or remedies that applicable law does not permit us to exclude. Where mandatory consumer protections apply, those protections continue to apply alongside these store terms.

Store Operator

Shenzhen Xuanxin Technology Co., Ltd.

Ykoramia™ is operated by Shenzhen Xuanxin Technology Co., Ltd. If you have a question about an order, these Terms and Conditions, or another store-related matter, contact our customer-support team.

Business Address

Room 101, No. 3, East 7th Lane, Kengwei, Xiashuijing, Shuijing Community, Jihua Subdistrict, Longgang District, Shenzhen, China

Unified Social Credit Code

91440300MAEFDU6234

Legal Representative

Liu Wenjun

Clear Terms for Straightforward Outdoor Shopping.

These terms are intended to explain the main conditions that apply from product selection and checkout through fulfillment, shipping, delivery, and applicable after-sales support.

YKORAMIA™ · CAMPING & OUTDOOR ESSENTIALS